What’s Next?

This is how it works.

Contact us by phone or email

We’ll talk through your options and you can ask all your questions. We’ll explain exactly what happens next.

Meet in-person or by Zoom

We’ll meet with you and your loved one to create a care plan. There’s no obligation and we don’t charge for assessments. If you decide to proceed, we’ll send you carer profiles based on your requirements.

Hand over to your carer  

At the hand-over, your chosen carer is accompanied by a supervisor and will have been fully trained to carry out the support identified in a caring and safe way. You’ll always know what’s going on through the Open Pass App.

My mother’s carer is professional, warm, kind and flexible. She is helping Mum to remain active with daily walks and to retain her independence. My mother’s anxiety levels have dropped because she is in safe hands. – JH