The Registered Manager has been an absolute rock for our family since we first met and has had a huge impact on the family’s lives. The diligence, commitment and total efficiency not only gave me the once in a lifetime opportunity to attend my daughter’s wedding, but also to come home safely and comfortably after such an awful time in hospital. We know that she has wanted the absolute best for our family and are so grateful for never giving up on us. From the bottom of our hearts – Thank You!!
I have to say that I have the ideal PA (live in carer). Not only is competent, efficient, effective and highly professional, at the same time she is a great companion: she is always upbeat and does a great deal to maintain my morale. She is also a great two-way communicator. Furthermore, I know that I am safe in her hands as her safeguarding awareness is second to none.
We are over the moon that the carers have got our father up and walking again. His quality of life is so important and this will make a difference to that. Well done to the carers!
Many thanks to you all, and Care Supervisor for being so kind. Professional and helpful – it was a great help when I was in such a worry about my Aunt. I also wanted to say a big thank you to both of the carers who were both WONDERFUL. I do not think we could have had any better help, they were GREAT. We are very pleased my aunt is now back to herself, what a relief.
My mother was absolutely thrilled to receive the beautiful Easter gift of small cakes from her favourite store – Betty’s. My mother would like to send you a huge thank you, she really appreciated and was delighted to receive this gift from you all, she sends her heartfelt gratitude.
A very big thank you for the birthday flowers for my wife. The carer has put them out and they are looking beautiful. Such a lovely and kind gesture and we are looking forward to celebrating her birthday.
It was such a pleasure to meet the Care Manager this afternoon – and what was extra wonderful was that she put my father so much at ease and really allowed him to see the benefits that a carer can give to him. He was really delighted with the meeting, and that is a huge step, as he was a little reluctant to having a carer – I think visualising it as losing control, when he is so used to living an independent life!
It was so helpful of her to state the aim was to get him out and about again – so that he could see a light at the end of the tunnel – which is so important – even if, as we get older we do, inside, know it won’t be quite as it used to be!
As I thought, the carer has picked up the routine and is doing well. But it still takes a long time because we can’t stop talking. From feeling so down before the carer started, I’m now the happiest I’ve been in a year. She is great for me.
May I just thank you for all the care, consideration and dignity with which you looked after my husband. Thank you all for your kindness and support over the last couple of years and your ongoing support for me which is very much appreciated. Please extend my thanks to the carers who looked after him so beautifully.
My mum had been in hospital for 7-months and needed live-in care, which felt very daunting. When I looked at the Eximius website, I sensed that we would be in good hands. My telephone inquiry only confirmed that sense – the team responded quickly and efficiently. We had a telephone meeting with the manager, who was clearly very experienced, knowledgeable and cemented further the sense that Eximius was the answer to our prayers. The live-in companion is simply amazing – very experienced, warm, kind, caring with a great sense of humour. Nothing is too much trouble for her, and we couldn’t be without her. The Eximius team follow up with us regularly and are always available to answer our questions and provide reassurance. I simply can’t recommend Eximius highly enough – they are simply excellent, and deserve their CQC Outstanding rating in spades! Thank you, Eximius! – HB
I was at my wits end. I was scared and definitely not prepared for the advancement of my mother’s illness. In trepidation I picked up the phone and made the call to Eximius, I don’t remember what I said. The person on the other end of the phone talked calmly and seem to have a warm understanding.
I made an appointment with a care manager. As I put the phone down I felt relieved to know someone was coming to support me with the last few weeks of my mum’s life. The assessment was professionally set out in a care plan. The live in carer started the next day. A very smartly dressed young woman arrived. We sat and chatted and the carer explained what was going to happen as my mum’s condition deteriorated. The carer gave the medication and fed mum and ensured all her personal care was given until the end of her life. Thank you for looking after mum nothing was too much trouble. It was a tremendous responsibility and a lot of hard work but the carer gave her best – HC
Eximius were recommended to me whilst my father was convalescing at my home after being taken ill at New Year. We quickly realised that he would need live-in care going forward and the manager and her team at Eximius managed to interview my father and to have a carer in place within four days, allowing him to return to his own home as soon as he was ready. We cannot fault the care that he is now receiving and how content and well he seems to be since this intervention. My father’s carer allows him the independence he has always enjoyed living in his own home, whilst my family and I are secure in the knowledge that he now receives his medication on time, gets regular meals at the correct time, in particular a hot evening meal, no longer has to worry about any housekeeping and, most important of all, has 24/7 company and someone to call out to if he needs assistance. Five stars – we could not wish for better from Eximius! – PH
I highly recommend and rate Eximius. This is a care company that always goes above and beyond to ensure they meet and exceed the needs of their clients, carers and staff, and wellbeing is always a priority. They have taken COVID extremely seriously, and do everything they can to ensure clients feel safe in their own homes. The recruitment manager has a vigorous recruitment process, which allows them to match carers to clients’ requirements perfectly, allowing a smooth handover – HB
I have been extremely impressed with the Eximius Team, the recruitment manager I spoke to was very helpful. She answered all my questions regarding the care that would be put in place for my Grandmother. The team acted quickly and ensured that they were always available to contact me should I have any worries, worries were certainly not on my mind knowing that the Eximius team were there to care and help at all costs. I would recommend this care provider to all my friends and family should they need similar care treatment. Thank you! – HR
I thought the managing director, manager and team were great. They lived up to the sales pitch and the care my mother received was excellent. No hesitation in recommending Eximius Live-in Care. Never did find out what Eximius means, maybe next time – BC
First made contact with the Office Manager who was very helpful with my initial inquiry and very polite and courteous with my problem. She then arranged a phone call with the MD who again was very polite and knowledgeable with what was required of my needs and helped me go through the setting up the care for my father – AC
Eximius Live-in Care Ltd have been an excellent service provider. The staff they have supplied for the care of my mother who has dementia, have been of a consistently excellent standard. If any issues arise, Eximius have always responded with care and speed. I feel very supported and my mother has always been well looked after. Whenever I speak to them I always feel that they are extremely professional – JM
Eximius were excellent when my mum came out of hospital. They listened to me and understood all mine and Mum’s reservations. The carer was fantastic and now Mum relies on her, she couldn’t do without care now. It’s made me so much more reassured about Mum’s care, it’s great – JL
My then 95-year-old Mother reached a stage in June this year when she needed care but wanted to stay in her own home. I had already been recommended Eximius and my Mother had met the managing director. Within a week of contacting her again in June, they had found a suitable carer/companion and the field care supervisor attended my Mother’s home to introduce them.
Our experience so far has been very positive. My Mother is very happy with her companion and has said on a number of occasions that she is very lucky to have her. She not only has the help and support she needs (including with medical issues) but also they go on outings and short walks, they play games and she helps her to access technology to have video contact with the family. We only have experience of one companion so far as the family have covered the companion’s breaks. All the office managers are friendly and helpful and know who I am and who my mother is. We are very happy to have found this agency – RW
A positive process from my first meeting and emails with the business owner. My mother’s carer, who started 4 months ago, is professional, warm, kind and flexible. She is helping Mum to remain active with daily walks and to retain her independence. My mother’s anxiety levels have dropped because she is in safe hands – JH
I have complex care that requires three live-in carers which is a challenge. All the staff at Eximius are passionate about providing the right staff to make my team. My team are very caring and go the extra mile to make my life more enjoyable. Delicious hampers, flowers and birthday gifts are just a few delights that Eximius bring that make you feel special. Whatever your care needs, Eximius will take the time to sit and listen to provide the best possible care – LL
This agency is very well led by the managing director who has a very good team at their head office in Beaconsfield. They are exceptionally caring and friendly towards their clients and make them feel important and as comfortable as possible depending on their disability. They have a good team at their head office and very good live-in carers with their clients – PL
Eximius has consistently provided friendly, professional care for my mother – the primary carer is seen as one of our family.
It’s always been easy to reach people in the company when needed, and they are efficient when dealing with paperwork – MW
My mother, aged 96. Eximius has been caring for her over the past 3 years or so. I cannot fault the care and speed of response that they have shown from the start. My brother, sister and I have all developed an excellent working relationship with the team. We have all felt that as our mother’s needs have changed, Eximius has made sure that she has received the appropriate care – LK
We have used Eximius to provide live-in care for my mother, who has Alzheimer’s, and her partner since 2019. The first carer was good, but not the right personality fit for my Mum and her partner. Since then carers have been uniformly excellent, good personality fits and exceptionally committed.
One carer stayed from the beginning of the Covid 19 outbreak until October 2020 with only a two-week break in July 2020. I also value the office staff, in particular, the care manager and the office manager. They are always available, happy to chat through any issues, and very pleasant to deal with – AK
Eximius have organised live-in care for my elderly mother, who has stroke disabilities. They have been very good at organising the care and systems, and importantly when issues have occurred, they have reacted quickly to sort them out. I am very pleased with their service – DP
A very capable and caring team of professionals. Their attention to our needs has been prompt and appropriate. They understand both the technical aspects of care as well as the softer, more human aspects. I would recommend them to anyone with similar needs – SE