I was at my wits end. I was scared and definitely not prepared for the advancement of my mother’s illness. In trepidation I picked up the phone and made the call to Eximius, I don’t remember what I said. The person on the other end of the phone talked calmly and seem to have a warm understanding.
I made an appointment with a care manager. As I put the phone down I felt relieved to know someone was coming to support me with the last few weeks of my mum’s life. The assessment was professionally set out in a care plan. The live in carer started the next day. A very smartly dressed young woman arrived. We sat and chatted and the carer explained what was going to happen as my mum’s condition deteriorated. The carer gave the medication and fed mum and ensured all her personal care was given until the end of her life. Thank you for looking after mum nothing was too much trouble. It was a tremendous responsibility and a lot of hard work but the carer gave her best
I highly recommend and rate Eximius. This is a care company that always goes above and beyond to ensure they meet and exceed the needs of their clients, carers and staff, and wellbeing is always a priority. They have taken COVID extremely seriously, and do everything they can to ensure clients feel safe in their own homes. The recruitment manager has a vigorous recruitment process, which allows them to match carers to clients’ requirements perfectly, allowing a smooth handover.
I have been extremely impressed with the Eximius Team, the recruitment manager I spoke to was very helpful. She answered all my questions regarding the care that would be put in place for my Grandmother. The team acted quickly and ensured that they were always available to contact me should I have any worries, worries were certainly not on my mind knowing that the Eximius team were there to care and help at all costs. I would recommend this care provider to all my friends and family should they need similar care treatment. Thank you!
I thought the managing director, manager and team were great. They lived up to the sales pitch and the care my mother received was excellent. No hesitation in recommending Eximius Live-in Care. Never did find out what Eximius means, maybe next time.
First made contact with the Office Manager who was very helpful with my initial inquiry and very polite and courteous with my problem. She then arranged a phone call with the MD who again was very polite and knowledgeable with what was required of my needs and helped me go through the setting up the care for my father.
Eximius Live-in Care Ltd have been an excellent service provider. The staff they have supplied for the care of my mother who has dementia, have been of a consistently excellent standard. If any issues arise, Eximius have always responded with care and speed. I feel very supported and my mother has always been well looked after. Whenever I speak to them I always feel that they are extremely professional – JM
Eximius were excellent when my mum came out of hospital. They listened to me and understood all mine and Mum’s reservations. The carer was fantastic and now Mum relies on her, she couldn’t do without care now. It’s made me so much more reassured about Mum’s care, it’s great.
My then 95-year-old Mother reached a stage in June this year when she needed care but wanted to stay in her own home. I had already been recommended Eximius and my Mother had met the managing director. Within a week of contacting her again in June, they had found a suitable carer/companion and the field care supervisor attended my Mother’s home to introduce them.
Our experience so far has been very positive. My Mother is very happy with her companion and has said on a number of occasions that she is very lucky to have her. She not only has the help and support she needs (including with medical issues) but also they go on outings and short walks, they play games and she helps her to access technology to have video contact with the family. We only have experience of one companion so far as the family have covered the companion’s breaks. All the office managers are friendly and helpful and know who I am and who my mother is. We are very happy to have found this agency – RW
A positive process from my first meeting and emails with the business owner. My mother’s carer, who started 4 months ago, is professional, warm, kind and flexible. She is helping Mum to remain active with daily walks and to retain her independence. My mother’s anxiety levels have dropped because she is in safe hands – JH
I have complex care that requires three live-in carers which is a challenge. All the staff at Eximius are passionate about providing the right staff to make my team. My team are very caring and go the extra mile to make my life more enjoyable. Delicious hampers, flowers and birthday gifts are just a few delights that Eximius bring that make you feel special. Whatever your care needs, Eximius will take the time to sit and listen to provide the best possible care – LL
This agency is very well led by the managing director who has a very good team at their head office in Beaconsfield. They are exceptionally caring and friendly towards their clients and make them feel important and as comfortable as possible depending on their disability. They have a good team at their head office and very good live-in carers with their clients – PL
Eximius has consistently provided friendly, professional care for my mother – the primary carer is seen as one of our family.
It’s always been easy to reach people in the company when needed, and they are efficient when dealing with paperwork – MW
My mother, aged 96. Eximius has been caring for her over the past 3 years or so. I cannot fault the care and speed of response that they have shown from the start. My brother, sister and I have all developed an excellent working relationship with the team. We have all felt that as our mother’s needs have changed, Eximius has made sure that she has received the appropriate care – LK
We have used Eximius to provide live-in care for my mother, who has Alzheimer’s, and her partner since 2019. The first carer was good, but not the right personality fit for my Mum and her partner. Since then carers have been uniformly excellent, good personality fits and exceptionally committed.
One carer stayed from the beginning of the Covid 19 outbreak until October 2020 with only a two-week break in July 2020. I also value the office staff, in particular, the care manager and the office manager. They are always available, happy to chat through any issues, and very pleasant to deal with – AK
Eximius have organised live-in care for my elderly mother, who has stroke disabilities. They have been very good at organising the care and systems, and importantly when issues have occurred, they have reacted quickly to sort them out. I am very pleased with their service – DP
A very capable and caring team of professionals. Their attention to our needs has been prompt and appropriate. They understand both the technical aspects of care as well as the softer, more human aspects. I would recommend them to anyone with similar needs – SE